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Last update 30-09-2017
HU Credits: 1

Degree/Cycle: 2nd degree (Master)

Responsible Department: conflict management & resolution

Semester: 2nd Semester

Teaching Languages: Hebrew

Campus: Mt. Scopus

Course/Module Coordinator: Adv. Yael Ezraty

Coordinator Email:

Coordinator Office Hours:

Teaching Staff:
Yael Ezraty

Course/Module description:
The course is a continuation of the "mediation skills" course and fulfills the learning and training required by the Gadot Commission criteria for certified mediators. Students will elaborate on the mediation model and its various stages and will experience mediation skills and tools

Course/Module aims:
experiential and theoretical elaboration on the paradigm and practical model of the mediation process

Learning outcomes - On successful completion of this module, students should be able to:
To identify conflict
To assess the suitability of the conflict to mediation
To analyze the conflict according to a theoretical model
To design the appropriate mediation process
To conduct a full mediation process
To write a mediation agreement

Attendance requirements(%):

Teaching arrangement and method of instruction: Lectures, classroom discussions, case studies, movies, role play simulations

Course/Module Content:
Session 1:
Introduction, course goals, expectations
Watching "adult guardianship mediation" training movie and classroom discussion
Fisher and Uri 7 element model- analyzing pleadings

managing difficult conversations - step by step
Full supervised simulation

Session 2:
elaborating active listening - I messages
reframing - theory and exercises
option generation - creative thinking
Session 3
Option evaluation – creative evaluation

Supervised simulation

Specific conditions affecting mediation: culture, disabilities, gender, age, language etc.
Process stages elaboration:
Agreement formation and formulation
Various mediation paradigms

Conclusion and feedback

Required Reading:
Bush, R., Folger, J. (2004). The Promise of Mediation. Jossey-Bass Publishers.
Fisher, R., Ury, W., Patton, B. (1991). Getting to Yes: Negotiating Agreement Without Giving In, (2nd Ed.). New York: Penguin Books

Additional Reading Material:

Course/Module evaluation:
End of year written/oral examination 0 %
Presentation 0 %
Participation in Tutorials 70 %
Project work 30 %
Assignments 0 %
Reports 0 %
Research project 0 %
Quizzes 0 %
Other 0 %

Additional information:
Open only for students that took course 54706 - mediation
Students needing academic accommodations based on a disability should contact the Center for Diagnosis and Support of Students with Learning Disabilities, or the Office for Students with Disabilities, as early as possible, to discuss and coordinate accommodations, based on relevant documentation.
For further information, please visit the site of the Dean of Students Office.